Maximizing Telehealth Success: How to Optimize Operations & Revenue Cycle Management

In COVID-19’s wake, providers’ financial recovery will be crucial yet daunting. U.S. hospitals and health systems stand to collectively lose $36.6 billion between March and June 2020 alone. Physician practices also face serious financial challenges as they recoup revenues that declined up to 55 percent and patient volume that decreased 60 percent.

Amid these hardships, telehealth has emerged as a widely accepted vehicle for care delivery – providing a way for healthcare organizations to recover lost revenue and patient volume while providing much-needed care. Among the many reasons for its patient appeal, including convenience and quick access to care, telehealth offers the social distancing requirements patients have come to know and expect.