Best Practices to Ensure Telehealth Security and Protect Patient Data

In 2021, adopting new technology to ensure patients' health and safety shouldn't adversely affect security and privacy. Today, digital and direct fax solutions offer the flexibility to securely integrate with today's popular mobile applications and third-party messaging platforms such as Slack, Teams, and Microsoft Fax while maintaining HIPAA, SOC 2 PCI DSS compliance.

To ensure that protected health information (PHI) remains secure at all times, organizations should utilize a hybrid-cloud fax network that leverages defense-in-depth strategies, including end-to-end encryption and two-factor authentication. Unlike traditional PTSN-based networks, digital fax technology can also ensure that time-sensitive documents are delivered fast with high-resolution, near-diagnostic image quality.

Implementing a secure exchange network that leverages well-defined end-to-end encryption methods, such as those defined in the Elliptic Curve Integrated Encryption Scheme (ECIES), is crucial to fully protect the transfer of information between two endpoints.