5 RCM Challenges for Healthcare Executives in the COVID-19 Era and Beyond

There have been many memorable “where were you?” events since the 21st century began. But few can match the COVID-19 pandemic, at least from a healthcare perspective. 

From the search for personal protective equipment (PPE) to setting up secure wings and field hospitals to instantly redeploying nurses from other floors to the emergency department (ED), the changes have been profound. Yet it’s not just the front-line care areas that have experienced these challenges. They’ve also extended to the core operational functions, such as revenue cycle management (RCM) and business intelligence. 

Here are five RCM challenges healthcare executives are currently facing and how the industry can improve on them moving forward.