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“To improve patient outcomes, we have to involve a patient’s family and significant others in their care, because it must extend beyond the four walls of the hospital,” says Dr. Reetu Singh, senior medical director, clinical documentation integrity at AdventHealth. “With virtual care, you are providing that care continuum, and therefore providing better outcomes. And that’s the future – this is what patients want. Our future is technology. We have to be at the forefront and provide care where our patients are; we need to go to patients instead of patients coming to us.”
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The healthcare revenue cycle is an unnecessarily complex tangle of patients, providers, employers, and insurance companies. Patients and other parties are often frustrated with medical claim …
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