4 Ways to Increase Patient Satisfaction

Hospitals and healthcare systems can implement a variety of tactics to increase patient satisfaction. Strategies that involve support staff like environmental services associates, patient transporters, patient sitters, and nurses can have a huge impact. Here are 4  effective ways that your hospital can increase patient satisfaction.

Leaders at hospitals and healthcare systems wondering how to increase patient satisfaction can start with a thorough assessment of cleaning procedures. Cleanliness in any healthcare setting is essential to keeping patients safe, but also standardizing those cleaning procedures ensures that the hospital maintains high-quality standards.

Optimizing how patients move in, around, and out of the hospital also impacts patient satisfaction. Patient transporters represent one way to maximize efficiency when considering patient flow. Patient transporters come in contact with patients at multiple points during their hospital stay. Transporters are one of the first staff a patient meets and their responsible for moving patients safely around the hospital. Every time a patient interacts with a transporter is an opportunity to improve that patient’s satisfaction with their experience.