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Safe and scalable tools allow employees to work from anywhere without sacrificing quality care or exposing valuable data. As the coronavirus pandemic gathered steam in early March, health systems around the country braced for a predicted surge in critically ill patients. But there was also another challenge to address: Enabling nonessential staff to work from home safely.
The Norfolk, Va-based organization began exploring the possibilities for remote work using virtualization tools earlier this year - insight that proved invaluable amid an unexpected public health crisis.
“We were fortunate because we were actually prepared,” says Matt Douglas, chief enterprise architect at Sentara, which employs more than 30,000 people across 12 hospitals and more than 200 outpatient sites in Virginia and North Carolina. “We had everything in place to go remote right away.”
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One of the big optimization lessons learned as people quickly shifted to remote work was that if one person is remote, then everyone should connect in as if they were remote (whether they’re remote or …
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