Training for Telehealth: 5 Ways to Prepare Your Providers

A massive shift to telehealth during the COVID-19 pandemic left many healthcare organizations scrambling to ramp up — not only to acquire the technology and added connectivity but also to get hundreds of providers and staff trained to handle the deluge.

Preparation is critical to ensure proper care is delivered and to provide a safe and seamless experience that’s comparable to an in-person visit. Doing so can convince patients to adapt to and trust the service, both now and in the future.

But there are many factors that must first be addressed. In addition to learning the basics of collaboration software and cybersecurity best practices, here are a few things to consider.