Telehealth’s Benefits for Patient-Centered Care — And Where It’s Going

As the COVID-19 pandemic upended the healthcare system, hospitals and doctor’s offices doubled down on technology and implemented a host of telemedicine services, from virtual visits to remote patient monitoring and customized treatment plans.

Patient-centered care played the largest role in this shift. Technologies that let staff reach patients anytime, anywhere enabled providers to shift their functional focus away from simply treating issues to building better relationships.

When it comes to process efficiency, telemedicine technologies make it possible for doctors to access patient data on demand and connect with patients more immediately. This saves time and effort for healthcare providers — and, according to Lappage, it can reduce the risk of clinician burnout.