Best Practices for Clinical Communication and Collaboration Device Management

Clinical communication and collaboration tools enable the efficient flow of information in a healthcare setting.

HIPAA-compliant phone and text communication is a critical component, but CC&C tools have evolved to automate other time-sensitive types of information sharing, including nurse call alarms, alerts from remote monitoring devices and notifications from electronic health records.

“Organizations are leaning into clinical communication and collaboration,” says Chris Sullivan, Zebra Technologies’ global healthcare practice lead. “The intensity of adoption has spiked. It’s not just more users, it’s also more use cases and more applications. That has triggered organizations to get more dedicated to strategy development.”

As healthcare systems define and refine their CC&C strategies, device management and security should be top-of-mind concerns. Here are five questions to consider.