Tips to Ensure Telehealth Patient Engagement

Any telehealth program, no matter the organization’s size, staffing structure, or patient demographics, is meant to be a system that will engage patients in their own care, empower them to improve lifestyle habits, and take more control in managing their condition(s).

Having clear criteria and proper protocols in place before and during the installation visit will help ensure the strength of that partnership, increasing the likelihood that the patient will take the program as seriously as their clinicians and caregivers expect.

In working to achieve these goals, the question becomes: what are some steps that healthcare providers can take at the beginning of a telehealth enrollment to increase patient engagement in the short-term and patient empowerment in the long-term?