Revenue Cycle's Next Act: 3 Steps to Take Now

As we move into spring 2021, the revenue cycle must move forward with the next phase of industry-shifting changes.

A year into the pandemic, many revenue cycles continue to work remotely, and organizations are still deciding when and if they'll ever return to the office.

Price transparency for hospitals is only the first stop on a much longer journey toward patients having a clearer picture of what they'll owe for their healthcare services. There's also the No Surprises Act, which goes into effect January 1, and will protect patients from surprise medical bills.

Establishing a process to end balance billing and preparing to give patients a "true and honest cost estimate" are among the things that revenue cycle leaders need to do to prepare.