3 Ways UMMH Is Leading Care Improvement

A decade ago, Dr. Eric Dickson assumed the role of President and CEO of UMass Memorial Health (UMMH), a substantial $3.3 billion nonprofit healthcare system located in central Massachusetts. Remarkably, alongside his executive duties, Dr. Dickson continued to serve as an emergency physician, an aspect that profoundly shapes his approach to leadership. UMMH encompasses four owned hospitals spread across ten campuses, boasting over 1,000 licensed beds. Additionally, it maintains affiliations with four other hospitals, runs 70 community practice offices, and provides care to diverse communities within the greater Worcester region. The health system extends its reach through a behavioral health agency and hospital, six urgent care centers, and an Accountable Care Organization. Furthermore, it has a collaboration with the University of Massachusetts Medical School, where Dr. Dickson imparts his expertise in emergency medicine.