New Communication Methods Can Help Ring in New Year of Greater Patient Engagement

Telemedicine has allowed providers to extend care to more people while helping keep down costs and increasing patient convenience. The telehealth market is expected to grow at a compound annual growth rate of nearly 30 percent between 2020-2025, and that’s likely a conservative estimate based on its surge since March 2020.

At the same time, healthcare organizations, including hospitals and medical centers, are still recovering from the revenue hit they took due to COVID-19.

Healthcare needs to think larger when it comes to the patient’s behalf and create an exhaustive virtual care environment to strengthen engagement. Patients not only anticipate a variety of modern remote monitoring, care, and communication options from providers, but they’re also demanding it.