Ensuring Telehealth Providers' Virtual Care Dollars Make Sense

Telehealth and Virtual Care are not brand-new phenomena suddenly cobbled together as a rapid response to the onset of the COVID-19 pandemic, but the average U.S. patient could be forgiven for thinking that it is. Quality of virtual care is highly dependent on persistent device and service availability and dependability. Whether providers have already begun purchasing the mobile devices needed or are still struggling with the choice of what devices and services they need and/or can afford, however, they now face a different quandary: How to stand up these virtual care services at scale in a sustainable way that works within current budget resources and doesn’t pass on ballooning costs to your patients?