Involving Clinicians & Understanding Patient Demand Are Key to Implementing Care-at-Home

More patients prefer to recover and receive care at home than at a medical facility. COVID-19 accelerated the demand as visits to facilities were restricted. Implementing care-at-home services is surprisingly challenging and is much more than people + technology. Key success factors include involving clinicians and understanding actual patient demand.

A recent survey of health plan executives revealed that 97% believed that more care at home would be better for both their organizations and their members. That survey included a very interesting statement: “COVID accelerated acceptance of care-at-home and the adoption of the technology, staffing and processes necessary to make it happen.”

The statement highlights that it takes more than just technology to care for patients in their homes. As much as Remote Patient Monitoring (RPM) technology has taken off, it alone cannot provide the level of care that patients need.