What Does the 'After COVID-19' Business Look Like? IT Leaders Weigh in

Amid the chaos of the past pandemic year, there have been many valuable lessons for CIOs and health IT leaders willing to learn them. Many were discovered while managing unusual sets of circumstances, or from the plain and simple need to shift strategies on a dime.

Here, four C-suite executives and an innovation vice president share lessons they've learned on such strategic imperatives as organizational evolution, good governance, virtual care, system localization, cloud infrastructure and underserved communities – and describe how they plan to put them into practice in the year ahead.