The Health System of the Future Will Be Consumer-Centric, Wellness-Oriented and Digitally Connected

While the pandemic has presented many adversities, it has also introduced growth opportunities to enhance companies' performance, leading to the acceleration of new customer engagement models and innovative methods to serve customer needs.

Artificial intelligence has also been praised for being a key facilitating technology during the pandemic. Experts predict that we will see increased adoption and implementation across the healthcare spectrum, from drug discovery to precise preventive care, to workflow management.

Although large strides in health innovation are being made in order to benefit globally, health inequalities will remain an extremely important topic for health care providers over the next few years.