Telemedicine, Medicare Advantage And Star Ratings: What You Need To Know

Telemedicine, Medicare Advantage And Star Ratings: What You Need To Know

Over the last few years, Medicare Advantage plans have dramatically increased their deployment of telehealth systems for seniors. While some in the healthcare industry may be skeptical of telehealth’s utilization, particularly within the Medicare population, these plans continue to move full steam ahead. There is growth in the number of plans offering virtual care services and expansion in the varieties of services offered.

Telemedicine technology and services company Teladoc Health is seeing utilization rates among Medicare Advantage members up 54% for virtual urgent care services and up 635% for virtual mental health services when compared to 2019. Some of the most rapid adoption of virtual care for Medicare Advantage plans has been driven by a focus on improving star ratings as more care has shifted into the home.

Medigy Insights

In recent years, Medicare Advantage plans have significantly increased their use of telehealth systems for seniors. Despite skepticism within the healthcare industry, these plans are wholeheartedly embracing telehealth. There has been a notable rise in the number of plans offering virtual care services, as well as an expansion in the types of services available. Teladoc Health, a telemedicine technology and services company, has observed a remarkable 54% increase in the utilization of virtual urgent care services and a staggering 635% increase in virtual mental health services among Medicare Advantage members compared to 2019. This surge in virtual care adoption is primarily driven by a focus on improving star ratings and the growing trend of providing care in the comfort of one's home.


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