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While staff members had bits and pieces of population health data, like hierarchical condition category (HCC) scores and specific diagnoses, they were missing the top-level view of the overall health of their patients.
"eClinicalWorks' population health solutions presented the opportunity for my practice to be proactive instead of reactive," Rodriguez said. "We operate under a risk model, and every little mistake costs us money. The population health solutions offered to help us analyze the data and insights already at our fingertips to better care for our patients."
The chronic care management module presented the opportunity for MMR Healthcare staff to know which patients were enrolled in the practice's different programs, and to easily submit claims, she said.
Since implementing the CCM solution, MMR Healthcare has not had a single hospital admission from its CCM patients.
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