How Do Providers Strike the Right Balance Between In-Person Care and Telehealth?

While telehealth usage exploded early in the pandemic, in-person care is resuming to normal levels. For many healthcare decision-makers and providers, questions loom about how best to balance these care modalities moving forward so as not to lose the benefits of telehealth while understanding its limitations.

Now, as vaccine distribution continues to ramp up and more appointments are available for in-person care, we've seen the pendulum shifting back toward more in-person care delivery.

As we move into a future hybrid model, we need to make sure that we're right-sizing the telehealth component so that we are not just layering an additional burden on top of already overwhelmed providers and their staffs. This is particularly important for small and independent practices who lack the administrative support and in-office capacity to simply double the amount of patient care they're providing every day.