AI-Powered Telehealth Improves PT Care at Essen Health Care

The New York City medical group health system physical therapy program saw 70% of patients adhere to care plans in comparison with the standard 5% in-facility during the height of the pandemic. Essen Health Care, a medical group in New York City, has a Center of Excellence for Pain with physical therapy, pain specialists, neurology and orthopedic specialists. It serves patients with acute and chronic issues in need of physical therapy. In addition, it serves many elderly house call patients, due to pandemic restrictions, who have functionally deteriorated due to a lack of physical activity. Continuity and access to care for patients living with chronic diseases or going through cardiac and orthopedic rehabilitation are one of the most challenging areas in healthcare. Difficulties include ensuring the quality of recovery, reducing readmission, increasing accessibility to therapy and increasing compliance with personalized treatment. This reduces the excessive costs involved for both the patient and the health system.