When Your Dots Don’t Connect: How to Bring Your Virtual Care Strategy Into Focus

The variety of ways healthcare practices interact with patients is now catching up with how people communicate with each other. Gone are the days of telephone reminders and snail-mail. Healthcare is going digital, and there’s no going back. 

Telehealth emerged as a cornerstone for healthcare since the start of the COVID-19 pandemic. While the industry initially gravitated toward it for safety precautions, the convenience and speed it offers will make it a mainstay in a post-COVID world.  Many practices have incorporated a variety of other digital communications tools as well to improve productivity and patient engagement, including electronic fax and forms, secure text messaging, broadcasting, and more.