The Importance of Engaging Behavioral Health Patients Digitally

To enhance patient care and engagement, Mind Springs Health & West Springs Hospital and Ellipsis Health joined forces to deploy a remote clinical decision support tool that leverages patient speech to identify and manage depression and anxiety symptoms at scale. Within just a few minutes of an app recording a patient answering questions, providers receive a data point on how that person is doing –without requiring them to come to an office or fill out a form.

AI-powered apps reach patients where they are and collect timely information to alert providers to significant changes in a patient’s emotional state so that clinicians can be of assistance before a person’s condition deteriorates or there is a loss of life.

When patients can be reached virtually, it removes common barriers to receiving care, such as finding transportation, getting time off of work, or arranging childcare.