How Industry-Specific EMRs are Fueling Urgent Care Success

Electronic Medical Records (EMR) played a big role in advancing the initial shift from paper to electronic processes in healthcare, as they allowed providers to input and access medical data within a secure, digital platform. EMRs today, however, are often criticized for making providers’ lives harder. EMRs are often described as inefficient, one-size-fits-all failures that aren’t built to serve specific markets, like urgent care and other on-demand care settings. Primary care providers (PCPs) reportedly still struggle with underperforming EHRs that don’t solve their challenges because they haven’t been, and never were, designed or tailored to meet their specific needs. 

For providers in the rapidly growing urgent care and on-demand markets, inefficient systems profoundly impact their overall business by hindering patient throughput, patient experiences and patient and physician satisfaction – all which negatively affect revenue. The on-demand space has its own set of needs and challenges unique to their market, demanding an EMR built specifically for the urgent care business model.