How Healthcare Organizations Can Make Telehealth Ready for the Future

The pandemic prompted a meteoric rise in telehealth utilization, with FAIR Health’s Monthly Telehealth Regional Tracker reporting an increase of nearly 3,000% from November 2019 to November 2020. This indicates just how quickly healthcare providers rushed to fill the need for virtual care. While this rapid response is admirable, it also means that many organizations opted for cheap and easy solutions that maximized the capacity for care through videoconferencing, while leaving the rest of telehealth’s potential still untapped.

Now, however, as care providers begin to look toward a future beyond COVID-19, it’s important to look at the role telehealth can play and, more importantly, what else virtual care can do.