3 Ways for Hospitals to See the Highest Return on Virtual Care Investments

As healthcare organizations work to implement new technologies, CNOs should be heavily involved in the development of change management plans, and those plans should align with the overall ROI model for acute virtual care. For example, if the virtual care goal is to reduce travelers and overtime by certain amounts, the change management plan around implementing virtual nurses should reflect those specific goals.

On the other side of the equation, in-person staff need to become familiar with hospital technology and task management software. Virtual care providers will often recommend tasks that can only be performed by on-site staff, and effective collaboration is critical in realizing the clinical and financial value of virtual care.

By implementing a team of virtual health providers properly, hospitals can deliver higher quality care at a lower cost.