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Value-based care is one of the key drivers of health system efforts to improve patient access to medical services, according to survey research from the Center for Connected Medicine (CCM). The Pittsburgh-based CCM’s “Top of Mind for Top Health Systems 2022” research report examines patient access solutions and strategies being considered and deployed at health systems to deliver a more consumer-friendly approach to care. Conducted in partnership with KLAS Research, the CCM’s research included interviews with 72 leaders from 67 health systems across the United States. The respondents included C-suite level executives, vice presidents and directors, mostly in clinical information technology, digital strategy and business roles.
“We’re acknowledging the need to engage with consumers earlier in the care journey if we’re going to improve health and wellness. In order to accomplish this, healthcare needs to do a better job of meeting patients where they are – whether that’s in the digital world or by making it easier to schedule and access in-person care,” said Rob Bart, M.D., chief medical information officer at UPMC, in a statement.
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