New Revenue Cycle Management—And Its Challenges and Opportunities

The way I think about the bleeding edge of rev cycle automation is that there are a couple of ways you can go down the path. How you can automatically map process flows and codify them into applications. That’s an area of a lot of investment and energy these days.

Claims processing and submission—the edit process that Paymon was talking about just now and the automation are largely automated across providers, so that’s almost a table-stakes kind of thing.

From an IT perspective, I think it’s also critical to understand how you’re storing your data, how you have access to your data, and how you can present your data to your organization’s stakeholders so that they can understand it. So there’s a partnership that needs to happen between the CIO and CFO to make this happen.