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“There’s a huge influx of data coming into our systems, and there are a lot of tools and documentation needs, said Isil Arican, information services director at Stanford Children’s Health, where she oversees the Ambulatory, Fertility & Transplant EMR systems, Mobile EHR Applications, and Patient & Provider Portals. “There are regulatory and billing requirements, like the Cures Act that went live recently. Also, I think patient expectations are shifting, and patients want to be more informed, with faster information flow to them. It all creates a lot of additional tasks and burden on all of us.”
Panelists mentioned that with the addition of technology tools, clinicians have lost some of the staff support that used to serve as filters for them and do some of the administrative and patient engagement work, stressing them out even more.
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Health systems have traditionally competed locally for specialty care cases. It tends to be a key driver of profitability and a source of competitive advantage. They are now faced with threats that …
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