How Covid-19 Accelerated Digital Adoption in the Healthcare Industry

There’s no denying that Covid-19 has changed our world forever, most notably the healthcare sector. Early on in 2020, healthcare providers and facilities had to make a multitude of changes to their processes and spaces to adjust to the influx of Covid patients. A bulk of these changes have involved going digital and adopting automation processes wherever possible.

This was a bold yet necessary move, considering the medical field has been historically late to the game when it comes to digitization. Between the initial uncertainty of Covid transmission and on-and-off lockdowns, telehealth services went from optional to mandatory overnight. 

While it may have been an adjustment at first, the benefits far outweigh the detriments. The biggest advantage by far is allowing doctors to interact with their patients in real time providing access to immediate care and eliminating the potential spread of infection from person to person. Even better, it allows those with mobility limitations or living in rural areas access to quality healthcare. This helps address social determinants of health that affect outcomes, such as lack of transportation options, while strengthening patient engagement.