Digital health should brace for 'significant amount of churn' as hospitals reconsider COVID-era tech contracts

Digital health should brace for 'significant amount of churn' as hospitals reconsider COVID-era tech contracts

According to a recent survey by Panda Health, digital health companies should prepare for a potential shake-up as contracts signed during the COVID-19 era with hospitals are nearing expiration. Many hospitals are considering replacing digital tools such as telemedicine and remote patient monitoring platforms, which were rapidly adopted during the pandemic under short-term contracts. The survey, which involved 100 hospital and health system executives, highlighted 11 product categories where adoption was primarily driven by the pandemic and revealed that several three-year contracts for these offerings are set to end. The need for rapid deployment during the crisis limited the evaluation process for hospitals in selecting these solutions.

Medigy Insights

Based on a recent survey conducted by Panda Health, digital health companies should anticipate potential disruptions as their contracts, established during the COVID-19 era with hospitals, approach expiration. Many hospitals are contemplating the replacement of digital tools, including telemedicine and remote patient monitoring platforms, which were hastily implemented under short-term agreements during the pandemic. The survey, encompassing 100 executives from hospital and health systems, identified 11 product categories predominantly driven by pandemic-related factors, and indicated the impending conclusion of several three-year contracts for these solutions. The urgency to deploy solutions swiftly during the crisis hindered comprehensive evaluation processes in hospitals' selection procedures.


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