CMS: Providers may Now Text Patient Info, Orders to Care Teams

CMS recently announced that providers in hospitals and critical access hospitals can now text patient information and orders to care teams, provided they use a secure texting platform compliant with HIPAA. While CMS prefers orders to be entered via computerized provider order entry (CPOE) or handwritten, it acknowledges improvements in encryption and application interface capabilities of texting platforms. Effective immediately, the policy change aims to enhance workflows and EHR integration. CMS expects providers to adhere to HIPAA Security Rule and HITECH Act Amendment 2021 requirements and the Conditions of Participation. Routine assessment of secure texting platforms is recommended to uphold patient care standards.

Medigy Insights

CMS permits hospitals and critical access hospitals to text patient information and orders to care teams using HIPAA-compliant secure platforms, aiming to streamline workflows. While CMS prefers computerized provider order entry (CPOE) or handwritten orders, it acknowledges improved encryption and interface capabilities of texting platforms. Effective immediately, the policy change facilitates enhanced integration with electronic health records (EHRs). Providers must adhere to HIPAA Security Rule and HITECH Act Amendment 2021 requirements, along with the Conditions of Participation. Regular assessment of secure texting platforms is advised to ensure patient care integrity.

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