3 Challenges Exposed in the New World of Telehealth and How to Overcome Them

The rapid rise of telemedicine in response to the COVID-19 outbreak has been critical for getting at-risk patients the care they need. In fact, many state governments are working to expand telehealth within their Medicaid programs, while also easing restrictions to allow for faster implementation. And there is evidence that this trend will not be reversed anytime soon.

This is increasingly vital considering patients have become much more cautious of in-person visits in the wake of the global pandemic. Visits to primary care doctors were down by as much as 60% in early April, and while momentum has started to shift, overall visits are still down by almost 20% when compared to typical levels. This is concerning because it’s not as if chronic conditions have tapered off - people still need care to help manage their health.