The Cost of Patient Portal Development: Key Features and Tips for Patient Engagement

In a nutshell, a patient portal is the user-facing component of an electronic health record (EHR) solution, which is intended to simplify patients’ access to medical data — i.e., physician notes, laboratory results, billing information, — and drive patient participation.

Technology-wise, successful deployment of these functions requires seamless integration with EHR software, as well as the implementation of advanced querying algorithms on the database management level.

Besides real-time communication with hospital team and other specialists involved in care delivery, a live chat with file-sharing capabilities can facilitate remote diagnosis and consultations for patients with both minor issues and chronic conditions.

To foster physician-patient collaboration, however, it is necessary to promote your portal. The are a few steps you can take in this direction, including targeted email campaigns, loyalty programs and personal assistance with user profile configuration.