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The absence of an RCM-enabled information system incurs billing errors, which will lead to loss of revenue. A steady decline in the overall potential of the healthcare organization ensues once these errors become recurring.
Another aspect is the time lost in processing a rejected bill. Such a rejected bill may take up twice the processing time for the same revenue generated. Last but not the least, delayed payments from the insurance companies and denied claims cause unnecessary stress to the patient, thus creating patient compliance issues.
The ideal revenue cycle management solution is a comprehensive and agnostic part of a healthcare information system platform that provides configurability, efficiency, interoperability, and transparency in the way claims are processed, quality is maintained, errors minimized, and positive health outcomes achieved.
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