Administrative Efficiency Technology Aids Value-Based Care in Times of Crisis

Efficient and effective ways of exchanging information between patients, providers, and payers have become even more important during times of crisis, like the COVID-19 pandemic, with a greater demand for urgent, high-quality care. Physicians need more time to devote to saving lives as the healthcare system is overwhelmed with patients and still bogged down by administrative tasks.

Streamlining the prior authorization process can alleviate the burden for all stakeholders, reduce delays, and offer providers and their patient's confidence they are getting the most appropriate care with the highest chance for success. With the right technology in place, prior authorizations can be streamlined greatly.

Leveraging electronic tools to enhance administrative workflows can make it clear to providers when and why a prior authorization is required, what information is needed for each kind of service, and which services are within the guidelines for treatment.