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9 Principles of Consumer-Centric Telehealth
Patients are increasingly demanding telemedicine services and providers are making moves to meet those demands. A June report from Tractica projects there will be 158.4 million telehealth video consultations by 2020, a 700 percent increase from the 19.7 million consultations in 2014.
In light of this growth, the ONC released a whitepaper outlining nine key principles for a consumer-centered telehealth experience.
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