State of Telemedicine Report

The onset of the COVID-19 pandemic had a swift, dramatic impact on the U.S. healthcare system and the way care is delivered across the country. Now, two years since the start of the pandemic, telemedicine remains a critical component of most care delivery models.

In this new report, we found that the number of clinicians who use telemedicine as part of their practice is high. Our research suggests that telemedicine will continue to be widely used; as over 73% of patients report that they plan to receive care through telemedicine after the pandemic. Clinicians and health systems have had more time to optimize their telemedicine practices, which has likely contributed to the increase in telemedicine’s overall favorability among patients.

In order to better understand the evolving role of telemedicine, Doximity researchers examined physician adoption of telemedicine tools and patient attitudes towards telemedicine. We found that telemedicine is used widely across both physician and patient demographics. We anticipate that demand for telemedicine service options will remain strong, and healthcare systems may even find themselves competing to provide the best telemedicine experience.