Workforce Development Implications for Health Care Systems During COVID-19 and Beyond

Investing further in the development of health care staff in often overlooked aspects, such as digital technology and even business acumen, can lead to incremental differences in engagement and productivity.

Workforce development is an overused term but often doesn't come with many examples. So, I always think of one really great example, about the benefit of workforce development. A really good example I can give you is the military. If you take the military unit, on a good year, they might have up to 6 months of training.

So, I think what the pandemic will give rise to, and I very much hope this, will be to embrace digital education, digital technology, flexibility that allow for people to constantly improve, constantly get better at their jobs. It's much needed, and again, I very much believe that what you put in you’ll get out.