How Hospitals are Communicating With Patients and the Community About Covid-19

As patients turn to their local health care providers for education about COVID-19, hospitals across the country are taking proactive steps to address community concerns and communicate how their normal policies and procedures have changed in preparation for a local outbreak.

Most hospitals have already established informational pages about COVID-19 on their websites. In addition to addressing frequently asked questions about the virus, hospitals should provide clear guidance to patients about when, where, and how they should seek care.
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